We are not enabling virtual care. We are redefining how care is delivered.
Lyric is a virtual-first healthcare operating system. We orchestrate the entire care journey, from early identification to intervention to measurable outcomes, for the partners that serve America's working population.
- Founded
- 2017
- Lives served
- 10M+
- States
- 50
Recognition
#1 Telehealth, J.D. Power
Four years running
Our mission
The power of seamless care.
When it comes to your health and the health of your family, feeling better shouldn't have to feel bad. We take the frustration out of the healthcare experience by giving members instant access to a nationwide network of clinicians, powered by intelligent technology that drives real-time connections between patients and providers.
Our mission is to improve patients' lives with fully integrated, end-to-end virtual care services that lead to better health outcomes and lower employer costs.
Our team by the numbers
A team built to reflect the people we serve.
Diversity isn't a footnote at Lyric, it is the foundation of how we hire, how we deliver care, and how we build technology that meets every member where they are.
- 43%
- Minority employees
- 63%
- Female employees
- 28%
- Female doctors
- 60%
- Spanish-speaking doctors
Core values
The principles we live by daily.
Six values keep us aligned as we scale, anchoring how we build product, deliver care, and treat each other.
Innovate With Purpose
We boldly challenge conventions and explore uncharted territory to create solutions that make a meaningful impact on virtual healthcare.
Service With Heart
Every member, every clinician, every client, we show up with empathy and a commitment to make their day a little better.
Be Creatively Different
Our passions fuel innovation. We push boundaries, think outside the box, and bring unique perspectives to everything we build.
Do It Right. No Compromise.
Quality, security, and clinical integrity are non-negotiable. We hold ourselves to the highest standard on every line of code and every visit.
Challenge Yourself Daily
We push our limits, embrace growth opportunities, and pursue personal and professional development with unwavering determination.
Stop, Collaborate and Listen
We engage in open communication and a collective approach, fostering an environment where diverse ideas converge and teamwork thrives.
Accolades
Recognized for growth, trusted for security.
Independent awards and third-party certifications that reflect how we grow, how we serve members, and how seriously we take their data.
Awards & recognition
Security & compliance
Meet the team
This is our team.
Founders, engineers, clinicians, operators, together we are redefining what virtual-first care looks like at scale. Diversity and inclusion are how we heal, together.
Rey Colon
Founder & Chief Executive Officer
Sets the company's vision and leads Lyric's expansion as the operating system for virtual-first care.
Jesse Roach
Co-Founder & Chief Technology Officer
Architects the engineering platform powering Lyric's care, data, and integration layers.
Alex Trican
Co-Founder & Chief Security Officer
Owns Lyric's security, privacy, and compliance posture across enterprise deployments.
Bill Schmitt
Chief Growth Officer
Heads commercial strategy and partnership growth across all buyer segments.
Eric Christensen
Chief Financial Officer
Stewards the financial discipline and capital strategy behind Lyric's growth.
Stefanie Manley
Vice President of Operations
Runs cross-functional operations to keep launches, members, and clients on track.
Maria Mikus
Client Solutions Executive
Partners with clients to design solutions that deliver measurable value across their populations.
Jason Martinez
Director of Data Analytics
Turns claims, clinical, and engagement data into the insights that drive outcomes.
Emma Coello
Senior Client Manager
Partner to enterprise clients post-launch, the bridge between strategy and delivery.
Matt Munoz
Lead Software Engineer
Engineering lead for the member and clinician surfaces members use every day.
Terria McNack
Clinical Operations Supervisor
Keeps Lyric's clinical operations running with rigor, empathy, and precision.
Carolina Segura
Care Team Supervisor
Leads the care team responsible for connecting members to the right care, fast.
Our impact
Better outcomes. Lower costs. Real proof.
The impact of an integrated virtual care platform isn't a slide-deck claim, it shows up in member experience, in claims, and in the recognition we receive from the industries we serve.
#1
Telehealth Service Provider, J.D. Power, 4 years running
10M+
Patients served through enterprise partnerships
$250M+
In healthcare savings delivered to clients
9 / 10
Members would recommend Lyric to a friend (NPS)
Let's talk
Ready to redefine care for your population?
We partner with self-funded employers, health plans, TPAs, and brokers to deploy Lyric in 60 days or less. Tell us about your population and we'll model the impact.