Lyric
Behavioral Health

Mental healthcare without the six-week wait.

Same-week appointments with licensed therapists, psychiatrists, and behavioral coaches, fully integrated with your members' primary care plan and pharmacy benefit.

First therapy appointment
<7 days
PHQ-9 improvement at 12 weeks
61%
Licensed in member's state
100%
Woman sitting thoughtfully on a couch, reflecting on her mental and emotional health

Proven outcome

61%

Members reach clinical remission

The business case

Mental health is a productivity issue.

Untreated behavioral health conditions quietly drain the workforce—through absenteeism, presenteeism, and turnover. When employees can reach timely, effective support, they show up healthier, focus longer, and stay longer. Investing in mental health isn't just the right thing to do; it's one of the highest-leverage moves an organization can make.

12B

Workdays lost globally each year to depression and anxiety

$1T

Annual cost of lost productivity from mental health conditions

4:1

Return for every dollar invested in mental health treatment

Value to culture

A culture that supports people performs better.

When mental health support is visible and easy to access, it reshapes culture. Employees feel seen and safe, stigma fades, and psychological safety grows—fueling stronger engagement, collaboration, and retention. A workforce that feels supported doesn't just cope; it does its best work.

The Lyric difference

Support that's simple, connected, and human.

Care That Meets Members Where They Are

From a difficult day to an ongoing behavioral health need, members can access support without navigating a complicated healthcare system.

The Right Level of Care

Counseling, psychology, and psychiatry provide multiple levels of support, helping connect members with care appropriate to their needs.

Faster Paths to Support

Remove traditional barriers to behavioral healthcare with virtual access designed to make it easier for members to take the first step and stay engaged.

Behavioral Health, Connected

Behavioral health shouldn't exist in a silo. Lyric connects mental and physical healthcare to create a more complete view of the member and a more coordinated care journey.

What we treat

Comprehensive coverage for behavioral health.

  • Depression
  • Anxiety
  • Stress & burnout
  • Grief & loss
  • Trauma & PTSD
  • ADHD
  • Substance use
  • Relationship issues

Programs

Choose the right level of support.

A range of behavioral health programs, from on-demand short-term counseling for employees and students to a full bundle with scheduled psychiatry, so you can match the benefit to your population.

Employee Assistance Program

Best for in-the-moment support with everyday life stressors.

  • 24/7 access to on-demand counselors for short-term care (up to 6 visits; California residents 3 visits per issue) by phone
  • 24/7/365 crisis intervention
  • Help with stress, relationships, grief, and work-life balance
  • Warm hand-offs to higher levels of care when needed

Counseling

Best for talk therapy that addresses ongoing life issues over time.

  • 24/7 access to on-demand counselors for long-term care
  • Includes chat therapy and on-demand reporting
  • Consistent counselor relationship across sessions
  • Evidence-based approaches like CBT for lasting change

Psychology

Best for structured therapy that treats clinical conditions.

  • Access to a psychologist for talk therapy
  • Schedule a 50-minute session by appointment
  • Care for depression, anxiety, trauma, and more
  • Personalized treatment plans with measurable goals

Psychiatry

Best for members whose care includes medication.

  • Access to a psychiatrist for medication management and adherence
  • Schedule a 50-minute session by appointment
  • Prescribing, monitoring, and adjustments over time
  • Coordinated with therapy and primary care

Outcomes

Real numbers. Reported monthly.

Every Lyric service ships with closed-loop measurement — engagement, clinical outcomes, and claims impact reported back to your benefits team.

61%
Members reach clinical remission
24%
Lower medical claims for engaged members
4.8/5
Provider rating

Ready to deploy

See behavioral health on your population.