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Privacy Policy

How Lyric (MyTelemedicine, Inc.) collects, uses, stores, and protects the personal and health information of our members and the users of this website.

Last updated: January 21, 2022

Overview

MyTelemedicine, Inc., as well as our vendors, partners, consultants, and affiliates, respect the privacy of its members and users of this website. Our policy regarding the privacy information that is collected and how that data is used is outlined below.

MyTelemedicine has developed all of the system technologies, including the interfaces to the technology systems provided by third-party providers. MyTelemedicine, Inc. manages the data security for this site.

Data security & HIPAA

All data is stored in encrypted format that meets standards defined by HIPAA (Health Insurance Portability and Accountability Act). All data transfer is executed using similar standards that meet or exceed HIPAA, and no data is transferred to users that do not have specific data access keys.

The importance of security for all personal information associated with you, your family, and that which you share with your primary care physician (PCP), is of extreme concern to us. We put into practice state-of-the-art care in providing secure transmission of your information from your personal computer to our servers.

Personal information collected by our website is stored in secure operations environments that are not available to the public and are firewalled. Only those employees who require access to your information in order to do their jobs are allowed access, and each has signed a confidentiality agreement that is on file.

Any employee who violates our privacy or security policies is subject to disciplinary action, up to and including termination and civil and/or criminal prosecution.

Information we collect

Any information that you submit to us via our website, whether a survey, registration form, personal history form, or email, will be used exclusively by the consulting physicians and only for the specific reason for which it was submitted.

We take every reasonable precaution to protect your personal information, including encryption and passwords. MyTelemedicine is the sole owner of the information collected on this site.

How we use your information

We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Information you provide is used to deliver the services you request, to communicate with you about your care, and to operate and improve the site.

Information submitted through the website is used exclusively by the consulting physicians for the specific purpose for which it was provided.

Cookies

Our site uses cookies only to track browsing history during your session. These cookies are not linked to any personally identifiable information, terminate once you close your browser, and are not shared with third parties.

Third parties

MyTelemedicine is the sole owner of the information collected on this site. We do not sell, share, or lease your personal information to third parties except as necessary to provide the services you have requested or as required by law.

Contact us

If you have questions about this Privacy Policy or how your information is handled, please reach out to our team.

Questions about your privacy?

Our team is happy to help. Reach us at support@getlyric.com or call 866-223-8831.

610 Elm St. Suite 800, McKinney, Texas 75069

Contact our team